NinerAlerts are sent using a variety of methods, outlined below, which are determined based on the nature of the threat. This mixture of communication avenues allows the University to reach the widest number of people during an emergency, as appropriate based on the situation.
University Email
During an emergency, the only way for the University to ensure notification to every member of the UNC Charlotte community is via University email. Anyone with a University email account will receive NinerAlerts. This does not require registration.
Text Messaging
All faculty, staff and students who have provided a cell phone number to the University for text messaging purposes will receive a NinerAlert for situations that pose an imminent threat to safety or for a change in operating conditions. To verify or add your cell phone information, log into my.charlotte.edu.
(Family members and guests can send a text message to 67283 with the keyword UNCCharlotteAlerts to receive text alerts.) Learn more below.
Social Media
NinerAlerts will appear on the NinerAlerts Facebook and X, and may be shared on the main University social media channels.
University Website
Members of the campus community are encouraged to check any Charlotte.edu website for emergency alerts and important updates during and immediately after an incident has occurred on campus. A banner will automatically appear at the top of the page. Click on the banner for more information.
Alertus
The University has equipped more than 8,400 on-campus computer and TV screens with an emergency alert software called Alertus. In the event of an emergency, this software allows the NinerAlert system to override current content with urgent information.
Emergency Sirens
The main campus has emergency sirens that can be used to disseminate important information in the event of an emergency. These sirens are located at the Atkins Library, behind the Police and Public Safety/ Facilities Management building, on top of Scott Hall, and in the wooded area in between the EPIC building and Grigg Hall. When activated, the sirens will emit a loud siren tone followed by an audible voice message. While the tone and message may be heard inside some buildings on campus, the sirens are primarily designed to alert individuals that they should take action. If you hear the sirens activated, please immediately seek shelter and check the University website and/or University email for important information.
LiveSafe App
The LiveSafe app functions as a mobile bluelight phone with direct access to Police and Public Safety. The app can also function as an emergency alert tool by pushing information directly to users’ phones.