Business Continuity Planning is the process of developing prior arrangements and procedures that enable the University to respond to an event in such a manner that critical business functions can continue within planned levels of disruption. The overall effort to integrate and cultivate continuity of operations and organizational resilience is the function of Business Continuity Planning.
Each college, department and business unit is expected to complete and/or update a Continuity of Operations Plan (COOP) as part of a campus wide effort to assess critical business functions, interdependencies and address contingency planning challenges. A Business Impact Analysis (BIA) is conducted and a risk assessment is produced to inform business continuity planning decisions following completion of COOP plans. Then, an exercise is conducted to validate the plan and identify improvement areas.
This website provides information and tools to assist in the planning process. For more details, or to obtain help in creating your COOP, contact the Business Continuity Analyst at 704-687-8876, or follow the email instructions on the Emergency Management Staff page.
University Resiliency Planner
University Resiliency Planner is the system used for colleges, departments and business units to create Continuity Of Operations Plans (COOPs). The system is a repository of data and provides data analytics for Business Impact Analysis, Risk Assessment and Emergency Management operations. All full-time employees have viewing access to their department’s COOP based on his or her position as listed in Banner. Click the image below for access to your department/unit’s plan.

Business Continuity Resources
- Business Continuity Institute
- Continuity Central
- Continuity Insights
- DRI International
- Federal Emergency Management Agency (FEMA)
- FEMA Independent Study Courses
- International Association of Emergency Mangers (IAEM)
- Just In Time Disaster Training Library
- National Hurricane Center
- National Oceanic & Atmospheric Administration (NOAA) Climate Prediction Center (CPC)
- National Weather Service (NWS)
- NWS Storm Prediction Center
- N.C. Emergency Management Association
- ReadyNC.Org: Prevent. Prepare. Respond. Recover
- Ready.Gov: Prepare. Plan. Stay Informed
- U.S. Department of Homeland Security (DHS)
- U.S. Department of Education (ED)